100% Money Back Guarantee
At Volza, your satisfaction is our priority. We're confident in the quality of our export-import shipment data and are pleased to offer a straightforward, 100% money-back guarantee within the first 3 days of your purchase. No questions asked—if you meet the following simple conditions:
- The data you received is incorrect.
- Your download and summary usage do not exceed 200 points.
- You have made fewer than 30 searches.
- Your payment was processed online via PayPal/Stripe.
How to Claim Your Refund
Easily request a refund by submitting a ticket through our app. Our dedicated team will promptly assist you with the process via PayPal/Stripe.
Your Satisfaction, Our Goal
We will require explanations for refunds, your feedback is precious for enhancing our services. We aim for your complete satisfaction and continuously evolve our services based on customer insights.
Please Note
Our guarantee covers most of our services; however, it excludes refunds for contact profiles and information, and changes in data coverage and availability of any specific country’s data due to external policies or circumstances.